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FAQs

FAQ

FAQWhat do I pay for in the 1st Month?
You only pay for click charges the first month.  Your first management fee is not due until day 31.  For click charges, Google will charge your card in increments of $500.
FAQ
When can I cancel my services?
You can cancel your service at any time, no questions asked, during the first 30 days of service.  After the first 30 days, you just need to give a 15 day notice of cancellation in order to cancel your service.
FAQ
Do I get to keep my campaign if I cancel service?
If you cancel services during the first 90 days your campaign will be reverted back to it’s original state when we started optimization.  After 90 days, the campaign is fully yours and any and all changes we make will remain on your campaign if you were to cancel.
FAQ
Do I have access to my campaign while you are managing it?
During the first 90 days you will not have access to see your campaign.  You will only be given reports that show the progress and the ROI.  After 90 days, you will be given read only access to Google AdWords for the duration of the campaign.
FAQ
Can I set my own budget?
Absolutely!  You determine your daily budget based on your target market and demographic.  And budgets can be adjusted any time you’d like.  You daily budget consists of the click charges that will occur based on the keywords and settings you determine at the beginning of the campaign.
FAQ
What are the management fees for you service?  
You pay nothing the first 30 days except click charges to Google.  For the following months your management fee will be $250 unless you determine you want your budget to exceed $1,500./month. When you decide that, our management fee will increase to 20% of total spend or $250 minimum, whichever is more.
FAQ
What platforms can I advertise on?
For our standard service package, you can only advertise on Google AdWords. Once you pay a minimum of $500 in management fees, you are able to move to any other platforms including Bing, Yahoo, Facebook, LinkedIn and more.  And there are no additional setup fees when starting campaigns on new platforms.
FAQ
How fast can I get started?
We can have your campaign up and running 48 hours after our initial conference call.
FAQ
What type of reporting do I get?
During the first month of service, you will receive weekly reports showing you a full scope of your entire campaign.  After the first month, you will receive monthly reports, around the 1st day of the month.
FAQ
What type of customer support do I get?
You will have full email support with a certified Google Adwords account manager.  They will be able to make any changes to the campaign that you request and will often send you new strategies that they recommend implementing. Once your management fees hit $500, you get expert level phone support as well.
FAQ
What forms of payment do you accept?
We accept all major credit cards.  This credit card is used for Google click charges as well as our management fee.

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  • Our Address

    Address
    11200 Westheimer Rd
    Houston, TX 77042-3227
    USA

    Phone
    903-326-9561

    Email
    ppc@zerodownppc.com